Frequency Asked Questions

Frequency
Asked
Questions

1. General Questions
Q: What makes Brandso Studios different from other agencies?

Brandso Studios stands out because we provide:
✅ Bespoke, tailor-made solutions instead of generic templates.
✅ Data-driven strategies to ensure measurable success.
✅ Ongoing support and long-term partnerships with our clients.
✅ A one-stop shop for branding, web development, and digital marketing.

Q: Do you work with startups and small businesses?

Yes! We love working with startups and small businesses, helping them establish a strong brand identity and online presence from the ground up.

Q: Do you offer packages or customized services?

We offer both! We have predefined packages for different budgets, but we can also create a custom package tailored to your specific needs.

2. Branding Services
Q: Can you refresh or update my existing brand identity?

Yes! Our rebranding service helps businesses modernize their brand identity while maintaining their core values.

Q: Will I receive the source files for my branding assets?

Yes, you will receive all necessary files, including vector files (AI, EPS), high-resolution PNGs, and JPGs.

Q: What if I don’t like the first design concepts?

We provide multiple initial concepts, and you can request revisions until you’re satisfied (within the limits of your package).

3. Web Development Services
Q: Do you provide hosting and domain registration?

We don’t provide direct hosting and domain registration, but we assist you in selecting the best providers and setting everything up.

Q: Will my website be secure?

Yes! We implement SSL certificates, security plugins, and best practices to ensure your site is protected from threats.

Q: Can you integrate e-commerce features into my website?

Absolutely! We specialize in e-commerce solutions and can integrate payment gateways like PayPal, Stripe, Shopify, and WooCommerce.

Q: What happens if my website has issues after launch?

We offer post-launch support to ensure everything runs smoothly. If you need long-term maintenance, we have monthly support plans.

Q: Can you redesign an existing website?

Yes! We can audit your current website, improve its design, functionality, and SEO, and give it a modern, fresh look.

4. Digital Marketing Services
Q: What social media platforms do you manage?

We manage Facebook, Instagram, LinkedIn, Twitter, TikTok, and YouTube. Our strategies are tailored to each platform’s audience.

Q: Do you create video content for social media?

Yes! We create short-form videos, reels, motion graphics, and animated posts to boost engagement.

Q: Can you guarantee that my website will rank #1 on Google?

SEO is a long-term strategy, and while we cannot guarantee a #1 ranking, we use the best SEO techniques to improve your visibility and ranking significantly.

Q: How do you measure the success of digital marketing campaigns?

We track key metrics like website traffic, engagement rates, conversion rates, lead generation, and ROI (Return on Investment) through analytics tools.

Q: What is PPC advertising, and do you offer it?

PPC (Pay-Per-Click) advertising allows you to pay for traffic on platforms like Google Ads and Facebook Ads. We offer targeted PPC campaigns to get the best results for your budget.

5. Pricing & Payments
Q: Do you offer payment plans for your services?

Yes! We offer flexible payment plans for larger projects, allowing you to pay in milestones or installments.

Q: What happens if I need to cancel a project after it has started?

Cancellation policies depend on the project stage. If work has started, you may be required to pay for work completed up to that point.

Do you charge for consultations?

No! We offer a free initial consultation to understand your needs before you commit to any service.

Q: Are there any hidden fees in your pricing?

No hidden fees! We are transparent about all costs, and any additional charges will be discussed upfront before proceeding.

6. Project Timelines & Communication
Q: How long does a typical project take?

Branding: 1-4 weeks
Web Development: 3-8 weeks
Marketing Campaigns: Ongoing (depending on strategy)

Q: How often will we communicate during the project?

We keep you updated regularly via email, WhatsApp, or Zoom meetings, depending on your preference.

Q: What if I need urgent work or a fast turnaround?

We offer expedited services at an additional cost for urgent projects. Let us know your deadline, and we’ll do our best to accommodate it.

7. Post-Project Support
Q: Do you provide ongoing support after the project is completed?

Yes! We offer maintenance packages, content updates, and marketing support to keep your business running smoothly.

Q: What if I need help updating my website after it’s live?

We provide training sessions for website management or can handle updates for you through our maintenance plans.

Q: Can I request additional services after my initial project?

Of course! Many of our clients start with one service and later expand into other areas like marketing or website enhancements.

8. Additional Questions
Q: Can I see samples of your past work?

Yes! We have a portfolio showcasing our previous projects. Contact us for a link to our latest work.

Q: Do you offer white-label services for agencies?

Yes! We provide white-label branding, web development, and marketing services for agencies that need extra support.

Q: Do you work with international clients?

Yes! We work with clients worldwide and adjust our communication to fit different time zones.

Q: Can I refer someone to Brandso Studios?

Yes! We have a referral program where you can earn rewards for referring new clients.